Privacy Policy

Foundations4living (a subsidiary of Foundations4growth Ltd) take your privacy seriously and will only use your personal information to contact you so that we can provide the services you have requested from us. Please read the following carefully to understand our views and practices regarding your personal data and how I will treat it. By visiting you are accepting and consenting to the practices described in this policy. For the purpose of the Data Protection Act 1998 (the Act), the data controller is: Jan McLean-Smith, The Hay Loft, Lilford Northants PE8 5SG

We are committed to protecting your privacy in accordance with the Data Protection Act 1998 and GDPR. Under these Acts, we have a legal duty to protect any information we collect from you. We take appropriate security measures to safeguard your data and apply security standards and controls to prevent any unauthorised access to it.


When you visit this website, we do not use cookies for collecting personal information and will not collect any information about you unless you contact us by email, telephone or by post. If you send me an email message or complete an on-line form, your email/postal address and any information you provide is used to deal with and respond to your query or comments. This information will only be disclosed to us in order to deal with or respond to your message. Please let us know if you would prefer that we did not store such data in your case.

Information we may collect from you:

We may collect and process the following data about you: Information you give us. You may give us information by corresponding with us by phone, email or otherwise. The information you give may include your name, address, email address and phone number, personal description, medical history, counselling needs. Please let us know if you would prefer that we did not store such data in your case.

Information we collect about you

With regard to each of your visits to the website, it may automatically collect, as most websites do, the following information:

1. technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;

2. information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); pages you viewed or searches you carried out; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page.

Uses made of the information

We use information held about you in the following ways:

1. to carry out our obligations arising from any contracts entered into between us relating to counselling and supervision consultations and to provide you with the information and services that you request from us;

2. to notify you about changes to our services

Information we collect about you in a counselling session and how it is used

Upon starting counselling, basic personal information will be collected for contact and identification reasons. During counselling meetings, an assessment of your psychological health will be completed, and notes will be taken after sessions. These will include personal and sensitive details about your life. The assessment and notes are used solely for the delivery of a therapy service to you.

Your therapy and personal information is kept securely. Information but not names will be shared with our supervisors who are also accredited and who regularly review our practice. Confidentiality will be broken if we have concerns that you or anyone else is at risk. If this occurs it will be discussed in the session where possible, and actions or recommendations will be discussed and documented in your notes.


Disclosure of your information

Information that is disclosed to other parties is only upon commencement of a therapy contract and on the conditions as specified in the Counselling Agreement.

Information we collect about you in a supervision session

During the supervision sessions, themes, specific focus and process notes will be taken. The notes are used solely for the delivery of a supervision service to you.

Where we store your personal data

Once we have received your information, we will use strict procedures to protect your data on our systems.

Your rights

Your personal data will not be used for marketing purposes, nor shared with any third parties. We will not share any of your confidential medical information with any third parties unless we are instructed or permitted to do so by you or are required to do so by law.

You have rights relating to the information we hold to verify the accuracy or to ask for them to be supplemented, deleted, updated or corrected. You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us via the contact details stated on this website. Information will be provided to you within 30 days. We want to make sure that your information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You have a right to request the transfer of your data to another individual or company.

Sharing of data

We store client contact details on a personal computer, which requires a password before data can be accessed. Please let us know if you would prefer that we did not keep such data in your case. Your contact details are only seen by us. We use conventional domestic email, which like all such services is not specially encrypted. If you are concerned about the breaches of privacy that might potentially occur in any such system, then please do not mail sensitive information, or choose an alternative means of communication. Call us on 0796 8801347 if you prefer.

On rare occasions where your information needs to be shared with 3rd parties, we will explicitly ask your consent before doing so, and the data will be sent to 3rd parties securely.

Security of your data

Information will be kept securely and confidentially in line with the data retention policy as stated above. All paper notes are kept in a secure, robust locked filing cabinet and stored within an alarmed building. All digital information is stored on a single personal computer, which is password protected and stored within an alarmed building. The mobile phone is encrypted.

Lawful basis for processing your information

The lawful basis for our holding and using your information is in relation to the delivery of a contract to you as health care professionals. As an accredited member BACP, we operate under a strict code of confidentiality.

Any changes we may make to this privacy policy in the future will be posted on this page and, where appropriate, notified to you by email. Please check back to see any updates or changes to this privacy policy.

Foundations4living is a subsidiary of Foundations4growth Ltd - Registered office: 5 Minton Place, Victoria Road, Bicester, Oxon OX26 6QB

Registered in England No: 07020935 - VAT No: 152 5277 16

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